5215 W Hasan Dr
Laveen Village, AZ 85339
(480) 494-0023

Invoice Number INV-2902
Invoice Date June 19, 2019
Due Date June 21, 2019
Total Due $0.00
Phil Westbrooks
Hrs/Qty Service Rate/PriceAdjustSub Total
1 Fax Troubleshooting

Log into Fax Machine and determine setup
Verify the Hook is dialing - No dial
Remove connection from wall and reconnect
Verify Connectivity - Test Dial - Success
Send Test - Success
Go over logs to determine fault > Timeout on Client end for recent fax

1 Server Maintenance and Troubleshooting

Following Power outage the server was no longer working with network shares > The backup kicked in, but required updates to be reapplied.
*Logged into server
*Enabled Network Discovery
*Reconfigured folder share
*Verified recovery from backup was complete
*Applied updates missing from backup

1 Surveillance Network Reconfiguration

Multiple Power outages required Surveillance dvr to be reconfigured
Logged into DVR and re-enabled remote management
Disabled DDNS settings and renewed the external DNS address
Re-enabled DDNS and set the new address
Enabled remote viewing and setup account for
Logged in on phone and office computer to verify connectivity and motion alarms

2 Trip Charge (Over 20 miles)

Trip Charge for travel to client over 20 miles

1 Trip Charge Waive

Waiver of trip charge fees for customer loyalty.

Sub Total $185.00
Tax $0.00
Paid -$185.00
Total Due $0.00

Paypal is accepted via following the green link at the top of the page.
We also accept Credit Cards through paypal, over the phone or in person.
If paying by check, I can pick it up in person.
Please make checks out to John Dix. Thanks!