5215 W Hasan Dr
Laveen Village, AZ 85339
(480) 494-0023

Invoice Number INV-7310
Invoice Date December 23, 2021
Due Date December 23, 2021
Total Due $75.00
Phil Westbrooks
Hrs/Qty Service Rate/PriceAdjustSub Total
1 Hourly Support (Labor Only)

A: Generate Remote Support Code
Log into the system(s)
Verify printer properties and settings (Correct)
Found that network discovery was turned off on both machines (which prevents local sharing and visibility to the network)
Turned on, on both machines
Downloaded Drivers and reinstalled printer
Client verified Printer worked, but found system to be slow in response
Remoted into system and determined the backup was set with the incorrect time and was running in the middle of the day, slowing down the system,
Changed backup time to 4:00 AM and explained how the backups should be set via text.
Client checked system to be responsive as normal again.

1 Labor Discount (Previous customer)

Labor discount (customer loyalty)

Sub Total $75.00
Tax $0.00
Total Due $75.00

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If paying by check, I can pick it up in person.
Please make checks out to John Dix. Thanks!